Job Description

## Description**Summary/objective:**Technician A requires above average mechanical knowledge and performs most mechanical tasks assigned to them, including the following jobs or services: brakes, rotors, fluid exchanges, oil change, transmission, differential, cooling system maintenance, repairing and replacing tires and additional services (e.g. wiper blades, air filters, etc.). Technician A communicates with customers, educating them on necessary preventive vehicle maintenance. Additional duties may include some courtesy services, tire repair and replacement services.\\*\\*You are paid an hourly rate and a commission percentage that is standard across the company.**Essential Duties*** Performs work as outlined on repair order with efficiency and accuracy, in accordance with supervisory direction and factory standards.* Work on more complex repairs and diagnostics than Tech B or C, including transmissions, heavy-line repairs and engine overhauls.* Helps in the training of Technicians B and/or Technician C team members.* Repair knowledge of Brakes, A/C services, Transmissions, Power Steering and Suspension Repairs and more. Diagnoses most cars that come through the shop, then repairs vehicle problems based on customer complaints and inspection.* Examines assigned vehicles to determine if further safety or service work is required or recommended.* Partner with the Center Manager on scheduling repairs out for the day.* Documents all work performed and recommended. Road tests vehicles as needed.* Ensures that customers' cars are kept clean. Notify the manager immediately of any damage that has happened to change the appearance or condition of the vehicle.* Keeps the shop areas neat, clean and organized.* Maintains and is accountable for all store-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.* Understands, and comply with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know -this includes any SOP of our company guidelines and rules.* Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management* Participates in organization-sponsored training programs.* Other tasks as assigned.## Qualifications**Qualifications: Education and/or Experience*** Five(5) plus years of related experience and/or training, or equivalent combination of education and experience.* Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine tickets, notes and other correspondence.* Ability to effectively present information and respond to questions from customers.* Valid Driver's License* **State Emission Certification- if applicable in your state*** **Current ASE Certifications are a huge plus in this role.*** **State Vehicle Inspector Certification- if applicable in your state****Physical Demands / Work Environment and Requirements*** We require tools for this position that enable you to perform the majority of services that you are qualified to perform. You will need to have a toolbox with tools on site.* You will be required to sign a contract with our uniform policy and procedure plan.* Ability to work in cramped places, such as underneath a jacked-up automobile or a lower bay.* Upper body strength and stamina to effectively use hand tools like hammers and wrenches and to make sure that fasteners are properly secured.* Fine motor skills to be able to work with small fasteners, such as nuts, bolts, and washers.* Vision: Ability to read diagrams, manuals and emails. Often, you are required to work with color-coded wiring.* Ability to work in fluctuating and sometimes extreme weather temperatures #J-18808-Ljbffr

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