Entry-Level IT Help Desk Specialist Job at Allegacy Financial, Greensboro, NC

  • Allegacy Financial
  • Greensboro, NC

Job Description

Allegacy is seeking a Help Desk Analyst I to provide frontline technical support to members and staff. The role requires answering calls, logging tickets, and performing basic hardware and software troubleshooting to resolve issues efficiently. You will document solutions in the knowledgebase, escalate when necessary, and collaborate with IT to support systems and end-user requests. A strong customer service mindset and clear communication are essential. #J-18808-Ljbffr

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